Privacy Policy

Chennai Builder Network (we, our, us) operates the website chennaibuilder.com. We connect homeowners and property developers in Chennai with verified construction contractors, renovation specialists, and building material suppliers. Contact: [email protected] | WhatsApp: +91 96000 09006

We collect: name, mobile number, and city when you submit a quote, register as an OWN member, or post a materials listing; service preferences; payment information processed securely through Razorpay (we do not store card or UPI details); usage data via Google Analytics (GA4) with your consent; and messages sent through our chat widget or contact form.

To connect you with verified contractors and respond to enquiries; to process OWN membership payments and issue your membership number; to send booking confirmations and service updates via WhatsApp; to improve our website using anonymised analytics; and to comply with legal obligations under Indian law.

We do not sell your personal data. We share information only with verified contractors (your name, mobile, and project details), Razorpay for payment processing, Google Analytics for anonymised usage data, and legal authorities when required by Indian law or court order.

We retain your personal data for as long as your account is active or as needed to provide services. OWN membership records are kept for 3 years after expiry for accounting purposes. You may request deletion at any time by contacting us.

We use cookies for session management and Google Analytics for traffic analysis. A cookie consent banner is displayed on your first visit. You may withdraw consent at any time by clearing your browser cookies.

Under the Information Technology Act, 2000 and applicable Indian data protection rules, you have the right to access, correct, or delete your personal data, and to withdraw consent for marketing communications. Contact [email protected] to exercise these rights.

We implement industry-standard security measures including HTTPS encryption, secure server storage, and access controls. Payment data is handled exclusively by Razorpay's PCI-DSS compliant infrastructure.

We may update this Privacy Policy from time to time. The Last updated date at the top of this page will reflect any changes. Continued use of our services after changes constitutes acceptance of the updated policy.

Email: [email protected] | WhatsApp: +91 96000 09006 | Chennai Builder Network, Chennai, Tamil Nadu, India